PLATINUM · SUPPORT

How can we help?

IMPORT

Choose an audio file

Use Import and select a WAV, AIFF, CAF, M4A, or MP3 file from the system picker.

PROCESS

Render locally

Select a preset and pitch profile, adjust the soundstage, then start a render.

COMPARE

Listen A/B

After rendering, compare the source and finished result before exporting.

EXPORT

Save or share

Use the system share sheet on iOS or reveal the output in Finder on Mac.

Still need help?

Email support@orion-biotech.com. Include your device model, OS version, Platinum version, source file format, and the exact message shown by the app. Do not attach confidential audio unless support specifically requests it.